Refund policy

1. Return Eligibility

• Products must be in their original condition with all tags and packaging intact.
• Products must be returned within 7 days of delivery.The return shipping fee shall be borne by the buyer.

 

2. Return Process

• Contact our customer service team to initiate a return.
• Provide your order number and reason for return.
• Follow the instructions provided by our team to ship the product back to us.

 

3. Refund Policy

• Refunds will be processed within 5-7 business days of receiving the returned product.
• The refund will be returned to your payment account through the original payment method.

 

4. Exchange Policy

• If due to logistics and transportation or product quality problems, you can contact our customer service, we will provide the same product exchange service.

 

5. Warranty and Repair

• If an item is defective or damaged, please contact our customer service team for assistance. We will provide replacement or repair services depending on the situation.